EXPERT EDGE: Conflict resolution saves lives!

The September Expert Edge is provided by Melissa Overton, Owner of MedicalTraining.me. Founded in 2013, MedicalTraining.me is your local provider for life saving and leadership training.  Our instructors have real life experience in management of emergencies and the communication/conflict resolution skills to make a difference when seconds count.   We host training in our Smithfield training center or we can come to you to train your group.   Set the date and then come relaxed and ready to learn with interaction and humor.  

​As a a Certified John Maxwell Trainer, Speaker and Coach with over 20 years of leadership experience, Melissa provided CCOC investors with both leadership and life-saving advice.

"Leadership Advice:  Work with your team on conflict resolution skills.  Today more than ever, we are seeing a world that is tired and less patient.  Short fuses lead to regrettable actions.   Make sure your team is aware that this is happening everywhere and extra effort is needed to prevent and diffuse unwanted conflict.

Life-Saving:  Bad CPR saves lives every day!  Everyone should know how to do CPR as the majority of cardiac arrests happen at home and work.   Call 911 and listen to the dispatcher who will talk you through how to respond.   If nothing is done prior to EMS arriving, odds are, the person will not survive."

Melissa added, "We offer American Heart Association and American Red Cross lifesaving classes including First Aid and CPR AED.   We can teach this in your business or in your home/church for groups of 5 or more.  We also offer classes on a continuous basis." She can meet with you to assess your organization's learning needs and then customize courses for professional development.  Her expertise is development of communication/conflict resolution skills that incorporates training on bias and generational/cultural/personality differences.

Go to www.medicaltraining.me and click Book Now to find a course.  

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